Emergency Services at Heathrow Airport

Heathrow Airport is equipped with a range of emergency services to ensure the safety and security of all passengers. Below is information on the services available, emergency contact numbers, and important procedures to follow in case of an emergency.

Emergency Services Available

1. Medical Assistance

Heathrow Airport has first aid services available 24/7. Medical assistance can be summoned by contacting airport staff or by calling the emergency number provided in the terminals.

2. Police Services

The Metropolitan Police Service operates at Heathrow Airport. They ensure the safety and security of passengers and can assist with any emergencies or security concerns.

3. Fire and Rescue

Heathrow has its own fire and rescue service, trained to handle emergencies effectively. They are stationed throughout the airport and are ready to respond to any fire-related incidents.

4. Lost and Found

If you have lost personal items, contact the Lost Property Office, which can assist you in recovering lost belongings.

Emergency Contact Information

  • For emergencies, call 999 (UK emergency services).
  • Heathrow Airport Control Centre: +44 20 8750 0000
  • Airport Medical Services: +44 20 8757 3344
  • Lost Property Office: +44 20 8897 8000

Tips for Passengers

  • Stay Calm: In any emergency, remain calm and follow instructions from airport staff.
  • Know Your Exits: Familiarize yourself with emergency exits upon arrival.
  • Report Emergencies Promptly: Notify airport staff immediately if you witness any emergencies or suspicious activity.
  • Keep Important Numbers Handy: Save emergency contact numbers on your phone for quick access.